Cookie Policy

Last Updated: January 24, 2026

Introduction

This Cookie Policy explains how Restrofi ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our restaurant management platform. By using our services, you consent to the use of cookies in accordance with this policy.

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience, remember your preferences, and understand how our platform is used.

1. What Are Cookies?

Cookies are small text files that websites store on your computer or mobile device when you visit them. They are widely used to make websites work more efficiently and provide better user experiences.

Session Cookies

Temporary cookies that expire when you close your browser. Used for basic website functionality.

Persistent Cookies

Remain on your device for a set period or until deleted. Used for remembering preferences.

First-party Cookies

Set by the website you're visiting directly.

Third-party Cookies

Set by domains other than the website you're visiting.

2. Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

  • Authentication Cookies: Keep you logged in during your session
  • Security Cookies: Protect against cross-site request forgery attacks
  • Session Management: Remember your progress through multi-step processes
  • CSRF Protection: Prevent unauthorized actions on your behalf

2.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Preference Cookies: Remember your language, location, and display preferences
  • Dashboard Layout: Save your preferred dashboard configuration
  • Form Auto-fill: Remember form data to speed up future entries
  • Theme Settings: Remember your chosen color scheme and UI preferences

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform's performance and user experience.

  • Usage Analytics: Track page views, session duration, and user flow
  • Performance Monitoring: Monitor application performance and error rates
  • Feature Usage: Understand which features are most popular
  • Conversion Tracking: Monitor user journey from trial to paid subscription

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display ads that are relevant and engaging for individual users. We may use these cookies to show you relevant advertisements about our services on other websites you visit.

  • Retargeting Cookies: Show relevant ads based on your previous visits
  • Lead Generation: Track interest in our services for follow-up
  • Campaign Attribution: Measure effectiveness of marketing campaigns

3. Third-Party Cookies

We may use third-party services that set their own cookies. We have no control over these cookies, and they are subject to the respective third party's privacy policy.

Payment Processors

Razorpay, Stripe, or other payment gateways may set cookies for secure payment processing. These cookies are essential for completing transactions on our platform.

Analytics Services

Google Analytics or similar services may set cookies to help us understand how users interact with our platform and improve our services.

Customer Support

Customer support tools like Intercom or Zendesk may set cookies to provide personalized support experiences and maintain chat history.

4. Cookie Consent

Your Cookie Preferences

When you first visit our website, you'll see a cookie consent banner that allows you to accept or reject different types of cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

4.1 Essential Cookies

Essential cookies cannot be disabled as they are necessary for the website to function properly. These cookies do not require your consent under most privacy laws.

4.2 Non-Essential Cookies

For non-essential cookies (functional, analytics, marketing), we obtain your consent before placing them on your device. You can withdraw your consent at any time through our cookie preference center.

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser.

Cookie Preference Center

Use our cookie preference center (accessible via the "Cookie Settings" link in our footer) to manage your cookie preferences for our website specifically.

Opt-out Links

For third-party analytics and marketing cookies, you can opt-out directly through the respective service providers' websites.

Mobile Apps

For our mobile applications, cookie management may be handled through your device's privacy settings and the app's permission settings.

6. Cookie Retention

Cookies have different lifespans depending on their purpose:

  • Session Cookies: Expire when you close your browser
  • Persistent Cookies: Remain until their expiration date or until deleted
  • Authentication Cookies: Typically expire after 30 days of inactivity
  • Preference Cookies: May last up to 1 year or until you change your preferences

Note: Deleting cookies may affect your user experience and may require you to re-enter preferences or log in again.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: privacy@restrofi.com

Cookie Preferences: Visit our Cookie Settings page

This Cookie Policy is part of our commitment to transparency and user privacy. For more information, please review our Privacy Policy.