Two Self-Service Approaches
Both self-ordering kiosks and QR code ordering achieve the same goal: letting customers order without staff involvement. But the implementation, cost, and customer experience differ dramatically.
Self-ordering kiosks are touchscreen terminals placed in the restaurant (like McDonald's). QR ordering uses the customer's own smartphone to access a digital menu and place orders. Let's compare them across every dimension that matters.
Cost Comparison
Self-ordering kiosk costs:
QR ordering with Restrofi:
QR ordering costs 95-99% less than kiosks.
Experience and Practicality
Where kiosks win:
Where QR ordering wins:
The verdict: Self-ordering kiosks make sense only for high-volume QSR chains processing 500+ orders per day in a single location, where the ₹5-10 lakh investment is justified. For 99% of Indian restaurants — from cafes to fine dining to cloud kitchens — QR ordering via Restrofi delivers the same self-ordering benefit at a fraction of the cost.
Start with Restrofi's free plan and give your customers the self-ordering convenience they want, without the six-figure kiosk investment.